Refund policy

Returns
You have 30 days after your order arrives to request a return. Items must be unused and in their original condition and packaging, with proof of purchase.

To start a return, email dizaprods@gmail.com with your order number. We'll reply with the return address and instructions. Items sent back without contacting us first can't be accepted.

Shipping is free on all US orders, so there are no shipping charges to refund. For returns of unused items, the customer pays return shipping unless the item arrived damaged, defective or incorrect. 

Damaged, defective or wrong items
Please check your order when it arrives. If anything is damaged, defective or not what you ordered, email us within 7 days of delivery with your order number and a photo. We'll send a free replacement or issue a full refund, usually with no need to send the item back.

Refunds
Once we receive and inspect your return, we'll email you to confirm whether it's approved. Approved refunds are issued to your original payment method within 10 business days. Your bank may take a few extra days to post it. If 15 business days have passed since approval and you haven't received your refund, email dizaprods@gmail.com.